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terms and conditions

The Dolphin Girl Web Site is owned and operated by Dolphin Girl Pty Ltd (ABN 45 121 066 153).

By accessing or using this Web site, you agree to the Terms and Conditions listed here and elsewhere within this site and accept the disclaimers and that you have read and understood these Terms and Conditions. You may wish to print these Terms and Conditions for your own reference.

By purchasing a product or service from this Web site and/or by completing the registration process, you expressly agree to be bound by these Terms and Conditions.

Dolphin Girl Pty Ltd may amend these Terms and Conditions from time to time and encourages you to review them periodically. Any amendment will be effective immediately upon being published on this Web site. Your continued use (via browsing and purchasing product) of this Web site after any amendment becomes effective constitutes an agreement by you to abide and be bound by these Terms and Conditions, as so amended.

This Web site and each part of it (including but not limited to images, product descriptions, promotional materials and source code), is protected by the Copyright Laws of Australia and, through international treaties, other countries. All rights are reserved to Dolphin Girl Pty Ltd.

The material contained in this Web site may not be reproduced, copied or re-used, unless you are expressly permitted to do so by Dolphin Girl Pty Ltd.

You may view this Web site and its contents using your Web browser, save an electronic copy, or print out a copy of parts of this Web site providing you do so solely for your own information, research or study.

You may not reproduce, frame, transmit, adapt or otherwise use or modify any of the material on this Web site without the prior written consent of Dolphin Girl Pty Ltd.

Orders can only be placed by people legally able to engage in a contract. Any order placed by you via this Web site is an offer by you to Dolphin Girl Pty Ltd to purchase a particular product or service for the price (including the delivery and other charges) specified in this Web site at the time you place your order.

Dolphin Girl Pty Ltd reserves the right to accept or reject any offer for any reason, including, but not limited to, the unavailability of any product, an error or ommission in the price or product description, or an error in your order.

No binding contract shall be formed unless Dolphin Girl Pty Ltd communicates to you that it has accepted your order and payment of the purchase price has been confirmed (see below for provisions relating to retention of title).

Advertised prices for products and services, delivery and other charges are quoted in Australian dollars ($AUD) and include Goods and Services Tax (GST) where applicable.They are current at the time they are published but may change at the discretion of Dolphin Girl Pty Ltd and are subject to availability.

We endeavour to process all orders within two days after payment has been received. Dolphin Girl delivers Australia wide. We use Australia Post to deliver orders locally.

Once an order leaves our office, and is delivered in accordance with your instructions, we accept no responsibility for re-collecting the order and re-directing it to an alternate address.

Dolphin Girl Pty Ltd retains title to the products you order until you have made payment in full for those products.

While all efforts are made to ensure safe and timely delivery, all purchases are subject to a delivery contract. Consequently, the risk of loss of or damage to products passes to you upon our delivery of the products to the delivery contractor.

We have made every effort to display as accurately as possible the colours of our products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Dolphin Girl Pty Ltd currently accepts the following methods of payment: direct deposit into our bank account; personal cheque or bank cheque. All prices are in Australian dollars and include GST if applicable.

We want you to be completely satisfied with your purchase so we offer a 14 day money back guarantee on all our products. If you are not completely satisfied with your purchase, contact us at accounts@dolphingirl.com.au for a return authorisation number. The item must be returned within 14 days of receipt, in original condition packed in bubble wrap, with this return authorisation number. The address for returns is PO Box 531 Freshwater NSW 2096 Australia.

If the item is returned after the 14 day period, no refunds will be issued.

Return shipping is not reimbursed.

In using this website you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information, and (b) maintain and promptly update that information to keep it true, accurate, current and complete. if you provide information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of this site.

You are responsible for maintaining the confidentiality of your password and user name and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.

If you no longer agree to be bound by these Terms and Conditions, you must cease your use of this Web site.

Any conduct from you that in our sole discretion restricts or inhibits any other user from using or enjoying this site will not be permitted. You may view, download and print material on this site for non-commercial personal use only. Otherwise you may not publicly display, perform, transmit, list, modify, reproduce, distribute, participate in the transfer or sale of, make derivative works from, upload or otherwise use any of this site's content or the selection, arrangement or co-ordination of its content. You may not transmit, post or distribute anything that is obscene, libellous, abusive, vulgar, threatening, discourteous or otherwise objectionable, violates any law or rights of any party, or a virus or other harmful material. Users are solely liable for any damage resulting from the infringement of rights or other harm resulting from such submissions.

This site and all the contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title, or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site and that Dolphin Girl Pty Ltd shall not be liable for any damages of any kind related to your use of this site.

This Web site may contain links to other Web sites. Dolphin Girl Pty Ltd accepts no responsibility or liability for any material supplied by or contained on any third party Web site which is linked from or to this Web site, or any use of personal data by such third party.